OtonoMe develops digital therapeutic tools and applications for cognitive support, designed to improve daily functioning, rehabilitation outcomes, and self-management for people with cognitive problems.

​

This privacy policy explains how Yellow Riders collects, processes, stores, and protects personal data when using our digital services, including:

​

• Karman Line – a digital therapeutic platform used within rehabilitation programs

• OtonoMe – an aftercare assistant designed to support planning, task execution, and daily cognitive strategies after formal rehabilitation​

​

Yellow Riders processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable international privacy legislation.

 

1. Data controller

Yellow Riders Foundation
The Netherlands
Email: hello@yellowriders.com

Yellow Riders acts as the data controller for data processed via its applications, unless otherwise stipulated in agreements with clinical or research partners.

 

2. Purpose of our services
Karman Line and OtonoMe are designed to:

• to support cognitive rehabilitation

• to help users plan and carry out daily activities

• to support compensation strategies for cognitive challenges

• to improve autonomy after neurological disorders or brain injury

Our systems use digital tools and serious games to support these goals.

Our applications are supporting tools and do not replace professional medical advice or treatment, unless explicitly integrated into a clinical program.

 

​3. Data we collect
We only collect the data necessary to provide and improve the services.

Depending on the application and user activity, this may include the following categories.

​

​3.1 User-generated content

Users can voluntarily create content within the applications, such as:

• goals

• tasks

• reminders

• notes

• survey answers

This information is stored so that the app can function and users can organize their daily activities.

 

 3.2 Device IDs
Our applications generate a device ID that allows the system to store and retrieve user data associated with the device.

This ID: does not directly identify a person; is used to store user tasks and progress; can be reset when the application is uninstalled or reinstalled

 

3.3 Optional profile information
Some applications allow users to optionally provide the following:

• name

• language preference

Providing this information is not required to use the service.

 

3.4 Photos uploaded by the user
Certain features enable users to add photos to tasks or activities, for example to recognize objects in the environment.

Photos are typically stored locally on the user's device, unless the user explicitly chooses to upload them.

 

3.5 Application version and system information
For maintenance and compatibility, the application can register the following:

• app version

• device type

• version of the operating system

• language settings

This information helps ensure correct operation and troubleshoot problems.

​

4. Data we do not collect
Our applications do not collect or store the following types of data:

• financial or payment details

• exact GPS location

• contact lists

• calendar data

• advertising IDs for marketing purposes

• health sensor data from wearable devices

Subscription payments are processed by the Apple App Store or Google Play, and Yellow Riders does not receive or store payment card details.

 

​5. How we use data
Collected data is used only for the following purposes:

• Providing app functionality

• To enable users to create, manage, and complete tasks, goals, and reminders.

• Maintaining and improving the service

• To identify technical problems and improve usability and performance.

• Scientific research and validation

• To evaluate and improve the digital therapeutic methods used in our applications.

When data is used for research purposes, it is pseudonymized or anonymized.

 

6. Scientific research and collaborations
Yellow Riders collaborates with clinical and academic partners, including universities and rehabilitation centers, to evaluate and improve digital therapeutic approaches.

Research activities may include:

• analysis of anonymized activity patterns

• evaluation of behavioral outcomes

• validation of cognitive training methods

No personal data is shared for research purposes without explicit consent.

 

7. Data security
Yellow Riders applies appropriate technical and organizational security measures to protect personal data, including:

• encrypted data transfer (HTTPS/TLS)

• secure server infrastructure

• pseudonymized identifiers

• limited access to the database

• separation of identity data and activity data where applicable

We continuously evaluate our security measures to maintain a high level of data protection.

 

8. Data retention
User data is only retained for as long as necessary.

Users can request the deletion of their account and associated data at any time.

 Requests for account deletion can be submitted via:

https://yellowriders.com/delete-account

Upon verification, the associated data will be deleted within a reasonable period, unless retention is legally required.

 

9. Your privacy rights

According to the GDPR, users have the right to:

• to view their personal data

• to correct incorrect information

• to request the deletion of their data

• to withdraw consent (if applicable)

• to restrict certain processing activities or to object to them

• to request data portability (if applicable)

Requests can be submitted via the contact details.

10. Third-party services

Our applications may use trusted service providers for infrastructure or platform services, such as:

• cloudhosting

• App distribution platforms (Apple App Store and Google Play)

These providers process data only to the extent necessary for the operation of the service.

 

​11. Children

Our applications are not specifically intended for children under the age of 13, unless they are used within the framework of supervised rehabilitation or research programs.

If necessary, parental consent or institutional supervision is required.

 

​12. Updates to this privacy policy

We may update this privacy policy as our services evolve or legal requirements change.

 

​The most recent version is always available on our website.